Post date: May 27, 2016

It's no surprise that we've chosen Tieka as our first employee to spotlight, because, as many of you know, Tieka is the hub of the business. She's the first point of contact for anyone who calls into the company, making sure that all inquiries are handled quickly and efficiently.

For Tree Sculpture, she handles the scheduling of bids and tree work and works closely with tree division manager, Dan Dachauer for every job. For Terra Landscape, she's the one to contact with inquiries about work being done or issues that arise e.g. maintenance work order requests, irrigation system repairs, or enhancement bid requests. From these client interactions, Tieka creates a work order, notifies the appropriate employee, and tracks the inquiry to completion. She feeds all information to our managers and supervisors so that any issues can be resolved quickly.

When asked about her favorite part of the job, Tieka quickly responded that it's working with people and solving problems. She loves the relationships that she has with customers and clients, many of whom have been working with Tree Sculpture Group since before she came on.

During her 11 years with Tree Sculpture Group, Tieka said she has seen email and smart phones radically change the way her job is done. She used to use two-way radios to contact managers and supervisors in the field. But now, with managers and supervisors having smart phones, they're able to snap photos and email them on the spot to quickly identify and resolve issues. Tieka can then pass information along to clients and customers to streamline the decision making process and resolve issues quickly.

Tieka added that email is often the best way to communicate with us regarding projects or issues. Having trackable, written detail makes it easier for her and our staff to take care of things quickly.

5 things you may not know about Tieka:
+ Joined Tree Sculpture Group in April 2005
+ Grew up in Berkeley and lives in Oakland
+ Married 42 years and with two grown daughters
+ Her dog Louie, a Havanese, just got a new brother, a rescue named Dexter, who is mostly Ridgeback and entirely adorable
+ Successful jewelry designer and sells her micro macramé at shows and online at www.romanoffdesigns.com

Post date: May 27, 2016

Join us on Thursday, June 23rd in Pleasant Hill for the Bay Area Landscape Water Conference. Our own Cassidy Lundin is leading one of the six breakout sessions, sharing a turf replacement case study. We hope to see you there!

Please visit the following link to learn more and register: http://www.clca.us/balwc/

Post date: May 27, 2016

This week the East Bay Municipal Utility District (EBMUD) declared an end to our drought emergency. Based on reservoir levels, existing snow pack, and ongoing conservation efforts, the EBMUD Board of Directors voted to:

+ Ease the drought level to Stage 0, indicating normal water supplies. The drought stage had been designated at Stage 4 critical drought since April 2015.
+ Lift the temporary drought surcharge from customer bills effective July 1, 2016.
+ Suspend the outdoor water use restrictions but fold some of these restrictions into our permanent rules, because EBMUD asks customers to continue using water responsibly rain or shine.

While these actions indicate positive news regarding our drought, it is important that we continue to make water conservation a way of life.
Check out the following link to see great interactive maps and tables about our reservoir and snowpack levels as well as a map showing where your water comes from depending on where you live in the Bay Area.
http://ww2.kqed.org/lowdown/2015/09/21/now-that-summers-over-what-do-cal...

For drought and conservation updates from your water district, please visit one of the following links:

Contra Costa Water: http://www.ccwater.com/148/Conservation
EBMUD: https://www.ebmud.com/water-and-drought/drought/
SF Water: http://www.sfwater.org/index.aspx?page=136
Zone 7 Water Agency: http://www.zone7water.com/index.php/conservation-rebates/water-conservation

Post date: March 31, 2016

We are proud to announce that our resident German Shepard employee, Kona Lundin, recently completed a first-in-kind K9 irrigation training program. Hosted by Dog Irrigation Gurus (DIG), the program trains elite dogs to utilize the 300 million scent receptors in their nose to identify irrigation components that are on the verge of failure (humans have a measly 5 million scent receptors).

Kona’s hard work, strong desire to please her human colleagues, and innate ability to sniff out even the most difficult to detect irrigation issue has already begun to pay huge dividends. Just this past week Kona sniffed out an imminent mainline break and a faulty valve. Early detection and repair saved our customer tens of thousands of gallons of water and thousands of dollars.

“I honestly thought they were joking about sending out their K9 technician to proactively inspect our system. But sure enough Kona showed up, introduced herself, and then instantly sniffed out the issue before it became an expensive problem. She was very professional. Before leaving, she looked me in the eye, extended her paw, shook my hand, and said woooof!” –Mary

Not one to shy away from getting her paws dirty, after trouble-shooting the issue, Kona eagerly excavated the area around the break which enabled our technician to make a swift repair.

While many of our customers were cynical at first, the results have turned skeptics into believers. As a company, we are always looking to employ the most advanced training and technology to ensure that we deliver industry leading water management for our customers. We’re proud to say that our innovative K9 program is unmatched in the industry.

Happy April Fools' Day!

Post date: March 31, 2016

Unless we are talking about a Coastal Live Oak in an unaltered native landscape, the answer YES.

Multiple years of drought have caused dieback of the fine roots that extend past the drip lines of trees. These fine roots are responsible for the majority of water and nutrient uptake in trees.

Now that we have received winter rains; trees are beginning to regrow these roots. Properly irrigating these trees will provide the required soil moisture to continue this root-zone “rehabilitation.” It could take multiple years of average to above average rainfall for this recovery process to be complete. As we leave the rainy season, remember to continue to water your trees.

To learn more about how to protect your trees through the dry season, please visit: http://www.terralandscape.com/five-steps-protect-your-trees-drought

Contact us today if you are concerned that your trees may need supplemental water through the upcoming dry season.

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